Bereavement Services at Priscilla Bacon Lodge

A comprehensive bereavement service is the cornerstone of the holistic care at a hospice. As this falls beyond the remit of core NHS care, the Priscilla Bacon Hospice Charity funds this vital service, which is delivered in partnership with Norfolk Community Health and Care NHS Trust.

Our vision is to provide in-person support for patients, their families and loved ones before, during, and after bereavement in a way that meets the needs of the individual, for as long as that support is needed.

Monthly Bereavement Drop-In Session

Our monthly drop-in sessions are available to all adults, at any point in your bereavement journey. Held at Priscilla Bacon Lodge, these gatherings provide a supportive space to connect with others in your community who are also navigating grief. It’s a safe and understanding environment in which you can share your experiences.

Clinically led, with the assistance of trained volunteers, these two-hour sessions offer support rather than therapy, and are not suitable for children.

You are most welcome to attend even if you have not had previous contact with the hospice.

It is free to attend, and refreshments will be available.

To help us to plan for numbers, please book your place at the link below:

book your place

“I was nervous about coming along; but when I arrived, everyone was friendly, and it was helpful to talk to other people who are going through a similar situation to me.”

Attendee of a Bereavement Drop-In session

Bereavement Support Group

Our 8-week Bereavement Support Group is designed to help you understand your grief, make sense of overwhelming thoughts and emotions, and connect with others who share similar experiences, which provides mutual support.

Facilitated by our trained Bereavement Counselling Team, these groups often lead to lasting relationships, with individuals meeting informally after the group sessions have finished.

Please email the Bereavement Counselling Team for a referral form:

A member of the team will contact you for a brief telephone assessment to determine your suitability for the group, as numbers are limited. These groups run approximately three times per year.

Services Coming Soon

A 1-1 counselling service is currently under development, and will become available to the families of Priscilla Bacon Lodge patients later in 2024.

When funds allow, we hope to extend the service into open-access bereavement counselling; providing psychological counselling and other support for anyone who has been bereaved.

Contact Us

For more information about Bereavement Services at Priscilla Bacon Lodge, please contact Rachel Cowles, Bereavement Services Coordinator, at, or call 01603 776622.

We have provided some further bereavement information, advice, and contacts below.

Understanding Bereavement

Bereavement is something that most people will experience in their lives, and everyone reacts to their loss in their own unique way. Knowing a little of what you may expect during grief may help. Although no two experiences of bereavement are the same, it may comfort you to know that most people go through similar experiences.

Grief is a natural reaction to the death of a loved one. Grief can be very painful and may give rise to thoughts and feelings that you don’t usually experience or expect. People often describe feelings of disbelief, numbness, difficulty sleeping, loss of appetite, palpitations and shortness of breath, forgetfulness, confusion and poor concentration. They also talk about feeling intensely sad and lonely, with or without tears.

Some tell us how anxious or angry they feel. Others talk of feeling guilty about what they did or did not do, or what they are managing to do without their loved one; what was said or left unsaid, and their feelings towards the person who died. You may find yourself veering from one emotion to another and opposite emotions may be felt in quick succession. Sometimes, more than one emotion may be felt at the same time.

Let us reassure you, none of these things are in any way abnormal. People grieve in different ways: you may experience all or only some of these things, as well as others that we have not mentioned. In time, you will feel more hopeful about your future; your memories will be less painful and bring you more comfort. There is no definitive timescale as to how long this will take.

When to seek help

If these feelings interfere with your activities of daily living, such as sleeping and eating.

If these feelings become intrusive and persistent, or come to you in nightmares or flashbacks, or become so overwhelming that you think you may harm yourself or another.

Please contact your GP, The Samaritans by calling 116 123, or call 111 and select option 2 for urgent mental health support.


Useful contacts and links

NHS England: call 111 and choose option 2 for urgent mental health support
Norfolk County Council Bereavement Support 
NHS Guidelines – Coping With Bereavement
Good Grief Trust
Grief Encounter
Wellbeing – NHS Norfolk and Waveney Talking Therapies
Sue Ryder
Rosedale Bereavement Support Groups
Cruse Tel: 0808 808 1677
Widowed And Young
StrongMen (men 18+)
Nelson’s Journey Tel: 01603 431788 (bereaved children and young people)
Winston’s Wish (bereaved children)
Compassionate Friends (bereaved parents and their families)