Join our volunteer team

Making a difference together

At the Priscilla Bacon Hospice Charity, our volunteers are the backbone of our organisation. With your help, we can continue to provide essential support to patients and their families receiving care at Priscilla Bacon Lodge. Whether you’re passionate about supporting our retail operation, fundraising efforts, or contributing your time to the hospice and gardens, there’s a role for you to play in our dedicated team of volunteers.

Why volunteer with us?

Becoming a volunteer isn’t just about giving back; it’s also an opportunity for person growth and can help with career development.

Here are just a few of the potential benefits:

  • Increase personal confidence: Step out of your comfort zone and discover new found confidence in your abilities.
  • Join a supportive team: Become an essential part of our team, where your unique skills and talents are valued and appreciated.
  • Expand your social circle: Forge new connections and make friends who share your passion for helping others.

Our volunteer opportunities

We offer a diverse range of volunteer roles to suit different interests and schedules. Click on the photos to read more about each one:

Administration Volunteer Support the team with office administration and the delivery of charitable activities

Our Fundraising Team are looking for volunteers to support with Administration tasks, which can be completed virtually, so you can support the Charity from your home. We are also looking for volunteers at Priscilla Bacon Lodge, to support us on-site when needed.

Café Volunteer Help to serve customers in the Friends Café

We are looking for volunteers to help out in the lovely Friends Café in Priscilla Bacon Lodge, which is open for patients, staff, families, and members of the public to come and relax and enjoy the beautiful surroundings. The Café is open 7 days a week, from 9.30am-4.30pm, and we are looking for volunteers to come and support during these hours. All funds raised in the Café go to the Priscilla Bacon Hospice Charity.

Chaplaincy Volunteer A much valued and highly rewarding role

Norwich Community Health and Care, (NCHC), and Priscilla Bacon Lodge wish to recruit additional volunteers to the Chaplaincy Team. Opportunities are available to serve as a Chaplaincy Volunteer within many community hospital settings across Norfolk, including central Norwich and Priscilla Bacon Lodge.

Commitment to this role requires regular availability to work in a patient-facing role within a community Hospital. We welcome applications from individuals of all faiths and backgrounds who are in good standing with their local faith community, and have an interest in, or experience of, pastoral and spiritual care. Full training and pastoral supervision will be offered.

Charity Shop Volunteer Assist with displaying and selling items in one of our shops

The tasks in a retail charity shop are many and varied, as new stock is arriving all the time that has to be selected, prepared and displayed to the best advantage. No two days are alike, but we can offer you the chance to serve customers on the tills, process and prepare stock, undertake visual merchandising, and more.

Collection Tin Coordinator Assist with distribution and return of tins to and from locations across Norfolk

We have collection tins placed in pubs, cafes, restaurants, shops, hairdressers and more, all across Norfolk. This is a flexible role, so it can fit around your work and social life. It includes visiting businesses who already have a connection with the Charity, and also speaking to new ones to place additional tins.

Collector Assist with bucket collections at local supermarkets, garden centres, and more

Could you donate an hour or two of your time to collect donations in your local supermarket, garden centre or high street? It is a great way of meeting people in your local community whilst raising money for the Priscilla Bacon Hospice Charity.

Corporate Volunteering A chance to get employees together to make a difference at Priscilla Bacon Lodge

We have many different opportunities in and around the hospice to support corporate groups.

Events Volunteer Contribute to the success and smooth running of fundraising events

From helping to set up, to manning our stand and interacting with the public, to clearing down afterwards – every event is different, and there is a role for everyone. It is a great way of meeting people and having fun whilst raising money for the Priscilla Bacon Hospice Charity.

Garden Volunteer Help our Head Gardener tend to the beautiful gardens around Priscilla Bacon Lodge

Gardening volunteers are an integral part of the new Priscilla Bacon Lodge. With over 8 acres of land, we are looking for volunteers to support the vision of maintaining our gardens and keeping them beautiful for our patients and staff. Supported by our Head Gardener, we hold small volunteering sessions which are currently twice a week.

House Clearance Volunteer Help our retail team sort, pack, and load household contents

We launched our House Clearance Service in May 2024. Customers can choose us to collect their household contents, which we separate either for sale in our charity shops, recycling, or safe disposal. The House Clearance Volunteer role involves helping our friendly team with this process and you will need a good level of physical fitness to effectively perform the duties required. Hours are flexible.

Online Sales Volunteer Help to list goods for sale on various online platforms

Assist our friendly online sales team with the photographing and listing of goods for sale on various online platforms, such as eBay. No experience is required, but a love of online shopping would be beneficial!

Priscilla Bacon Lodge Shop Volunteer Display stock and serve customers in our small shop at the Lodge

Volunteers are needed to support in our retail shop in Priscilla Bacon Lodge. The shop is open Mon-Fri 9.30am-4.30pm, and we would like volunteers to assist customers with their purchases and promote the lovely products we sell. Any hours would be considered.

Reception Volunteer Assist with enquiries at Priscilla Bacon Lodge

A Reception Volunteer will welcome patients and visitors as they arrive and direct them to the appropriate department. They will also answer the telephone and help with admin tasks. We have vacancies for weekend and evening Reception Volunteers.

Retail Volunteer Driver Help to move stock between our Drayton warehouse and charity shops around Norfolk

Donate a few hours of your time a week to help us move stock between our Drayton warehouse and charity shops around Norfolk. It is a great way of meeting people in your local community whilst helping to raise money for the Priscilla Bacon Hospice Charity.

Ward Volunteer Work alongside patients in Priscilla Bacon Lodge

Ward Volunteers enhance the already outstanding care that our inpatients and their visitors receive. Volunteers spend quality time with them, offering companionship and a listening ear. They also help staff with tasks such as making beds, serving patients meals, and offering drinks.

Warehouse Volunteer Help to sort donated goods, ready for sale in our shops

Working in our warehouse involves sorting donated goods ready for sale in our shops, dealing with Gift Aid stock, basic administration, and preparing orders. This is a varied role, where no two days are ever the same. The warehouse team are a friendly bunch that all enjoy the social aspect of their roles. You will meet multiple staff members and other volunteers during your time with us.

Any questions, or ready to apply?

For any of the above roles with the Priscilla Bacon Hospice Charity:

Please contact Helena Scott, Volunteer Coordinator, for more information, or an application form:
01603 331171

For roles at Priscilla Bacon Lodge with the Norfolk Community Health and Care Trust, (including Ward Volunteer, Reception Volunteer, Chaplaincy Volunteer, Education Support Volunteer, or Volunteer Patient Driver):

Please contact Catherine Wilson, Volunteer Coordinator, for more information, or an application form:
01603 776644


Some of our volunteers have kindly shared with us what it’s like to volunteer with the Priscilla Bacon Hospice Charity, and their reasons for doing so:

Clive Evans Volunteer Ambassador

As a Volunteer Ambassador, I give talks to different groups of people, to help increase awareness of the Charity and encourage people to donate. I am also an Events Volunteer, and a Collector.

I often volunteer with my wife, Alexandra. She and I were incredibly proud to be invited to Buckingham Palace in 2018, to attend one of the Queen’s Garden Parties in honour of our voluntary work.

The reason I got involved with volunteering for the Priscilla Bacon Hospice Charity is that Alexandra is a retired Registered Nurse, and she spent the final years of her career as a Specialist Palliative Care Nurse. I learnt of the incredible work that takes place, and how the care does not just focus on the patient, but supports the whole family. I knew my wife was able to make a positive difference to people’s lives, so I wanted to help make a difference too. Supporting hospice care for the people of Norfolk seemed the obvious choice.

In 2020, I was thrilled to win ‘Charity Hero of the Year’ at the EDP’s Stars of Norfolk and Waveney Awards, for dedication and services to end-of-life care as an Ambassador for the Priscilla Bacon Hospice Charity. You can read the EDP article about it here.

Volunteering is an amazing way of spending a few free hours, knowing that what you are doing is going to make an incredible difference. I would recommend anyone interested should give it a go. Aside from the knowing I am making a difference, I love meeting and chatting to new people, hearing about the difference Priscilla Bacon Lodge has made to their loved ones, and also eating cake at events!

Rachel Adriano Reception and Café Volunteer

I was first introduced to Priscilla Bacon Lodge in 2010, when my husband Andy was diagnosed with terminal cancer. He attended weekly sessions at the Day Unit, and spent his final days an an inpatient, dying at the Lodge in March 2014.

After receiving bereavement counselling, I started volunteering in 2015 and helped in a variety of roles, including on reception and in the Day Unit. I also fundraise for the Charity and have placed over 200 collection tins in establishments around the county. I continue to volunteer on reception and in the Café.

Volunteering has been the happiest, most rewarding thing I have ever done. Priscilla Bacon Lodge is a very special place, where we all help in our own way to improve the lives of the patients and their loved ones. I urge anyone with a few spare hours to get in touch.

Alan Kent Garden Volunteer

Enjoy gardening? Got a few spare hours per week? Want to give something back to the community? I answered yes, yes and yes – and that’s how I became a garden volunteer at Priscilla Bacon Lodge.

It all started when my wife met up with her volunteer friends for a coffee. She had volunteered at Priscilla Bacon Lodge pre-Covid and she decided to go back. One of the opportunities arising when the new building opened was in the wonderful gardens that were being developed on the 8-acre site. As we are both keen amateur gardeners, it was a chance for us to be involved and to work on something together now that we are semi-retired.

We started in August 2023, a few weeks before anyone moved into the new Lodge. The first phase of planting had been completed and our immediate challenge was to remove the flourishing collection of weeds, edge the lawned areas and generally make sure that the gardens were ready for patients, visitors and staff who arrived in September. Our team of two was soon expanded with more volunteers plus, of course, Head Gardener Jack, and we have since helped with the second phase of general planting, planted hundreds of bulbs, pruned and tidied ready for the winter months. There is much to look forward to in the future, as more of the outside area is developed.

We both enjoy giving something back, (I have worked in and around the NHS for over 35 years), and it is always heartening when patients and visitors comment on enjoying looking at and spending time in the gardens. Volunteering is such a rewarding experience – so much that my wife Adele also has a stint on reception once a week!

Sarah Johnson Online Sales Volunteer

My reasons for volunteering for the Priscilla Bacon Hospice Charity are personal and close to my heart. My Dad attended Priscilla Bacon Lodge after his cancer diagnosis and subsequent deterioration in heath. He attended the day centre, and latterly, stayed for longer periods. The level of care and support offered to him and the immediately family was second to none. Thinking back to that difficult time, I don’t know how we would have managed without having the kindness and love that was provided.

When I had the opportunity to offer my time, I knew I wanted to give back and help in some small way to say thank you. Unfortunately, most people will be affected by cancer, and the people of Norfolk are very fortunate to have Priscilla Bacon Lodge. It is vital to support the long term future of this special hospice. I feel honoured and proud to devote my time to this very special cause.

I love volunteering because I know I am supporting the future of an amazing hospice. I feel appreciated for the contribution I make, and I come away with a great feeling of satisfaction to know that I have made, albeit in a small way, a difference to someone’s life. The vibe is always positive and relaxed, with friendly like-minded volunteers which, for me, has opened up a new circle of friends. And of course, there’s always a supply of coffee and cake!

Volunteering could be a positive way to improve mental health. For anyone feeling daunted by the prospect of retirement and life beyond the 9 to 5, volunteering is a perfect way to bridge that gap. Similarly, anyone living alone may enjoy the social interactions whilst supporting a worthwhile cause.