Volunteer with us

Can you help?

Our army of volunteers is the backbone of our charity, and volunteers play a central role, whether supporting our retail operation, fundraising, or in the hospice and gardens. Volunteers are absolutely vital in allowing us to carry out our work supporting patients and their families who are receiving care from Priscilla Bacon Lodge.

Becoming a volunteer can provide many personal benefits and can also help with career development. It’s a great way to meet people, make friends and become part of a team making a real difference helping other people.

We will help you to:

  • Increase personal confidence
  • Become a vital part of the team recognising your skills as a unique individual
  • Meet new people, build relationships and make new friends

You will receive training and induction and have local support in all roles.

What we will expect of you:

  • Honesty and reliability
  • Support the aims and values of our organisation

Available roles

Click on the photos to read more about each role:

Collection Tin Coordinator Assist with distribution and return of tins to and from locations across Norfolk

We have collection tins placed in pubs, cafes, restaurants, shops, hairdressers and more, all across Norfolk. This is a flexible role, so it can fit around your work and social life. It includes visiting businesses who already have a connection with the Charity, and also speaking to new ones to place additional tins.

Collector Assist with bucket collections at local supermarkets, garden centres, and more

Could you donate an hour or two of your time to collect donations in your local supermarket, garden centre or high street? It is a great way of meeting people in your local community whilst raising money for the Priscilla Bacon Hospice Charity.

Warehouse Volunteer Help to sort donated goods, ready for sale in our shops

Working in our warehouse involves sorting donated goods ready for sale in our shops, dealing with Gift Aid stock, basic administration, and preparing orders. This is a varied role, where no two days are ever the same. The warehouse team are a friendly bunch that all enjoy the social aspect of their roles. You will meet multiple staff members and other volunteers during your time with us.

Charity Shop Volunteer Assist with displaying and selling items in one of our shops

The tasks in a retail charity shop are many and varied, as new stock is arriving all the time that has to be selected, prepared and displayed to the best advantage. No two days are alike, but we can offer you the chance to serve customers on the tills, process and prepare stock, undertake visual merchandising, and more.

Retail Volunteer Driver Help to move stock between our Drayton warehouse and charity shops around Norfolk

Donate a few hours of your time a week to help us move stock between our Drayton warehouse and charity shops around Norfolk. It is a great way of meeting people in your local community whilst helping to raise money for the Priscilla Bacon Hospice Charity.

Administration Volunteer Support the team with office administration and the delivery of charitable activities

Our Fundraising Team are looking for volunteers to support with Administration tasks, which can be completed virtually, so you can support the Charity from your home. We are also looking for volunteers at Priscilla Bacon Lodge, to support us on-site when needed.

Online Sales Volunteer Help to photograph and list goods for sale on various online platforms, such as eBay

Info needed

Events Volunteer Contribute to the success and smooth running of fundraising events

From helping to set up, to manning our stand and interacting with the public, to clearing down afterwards – every event is different, and there is a role for everyone. It is a great way of meeting people and having fun whilst raising money for the Priscilla Bacon Hospice Charity.

Café Volunteer Help to serve customers in the Friends Café

We are looking for volunteers to support our lovely new Café in Priscilla Bacon Lodge, which is open for patients, staff, families, and members of the public to come and relax and enjoy the beautiful surroundings. The Café is open 7 days a week, from 9.30am-4.30pm, and we are looking for volunteers to come and support during these hours. All funds raised in the Café go to the Priscilla Bacon Hospice Charity.

Garden Volunteer Help our Head Gardener tend to the beautiful gardens around Priscilla Bacon Lodge

Gardening volunteers are an integral part of the new Priscilla Bacon Lodge. With over 8 acres of land, we are looking for volunteers to support the vision of maintaining our gardens and keeping them beautiful for our patients and staff. Supported by our Head Gardener, we hold small volunteering sessions which are currently twice a week.

Priscilla Bacon Lodge Shop Volunteer Display stock and serve customers in our small shop at the Lodge

Volunteers are needed to support in our retail shop in Priscilla Bacon Lodge. The shop is open Mon-Fri 9.30am-4.30pm, and we would like volunteers to assist customers with their purchases and promote the lovely products we sell. Any hours would be considered.

Corporate Volunteering A chance to get employees together to make a difference at Priscilla Bacon Lodge

We have many different opportunities in and around the hospice to support corporate groups.

Ward Volunteer Work alongside patients in Priscilla Bacon Lodge

Ward Volunteers enhance the already outstanding care that our inpatients and their visitors receive. Volunteers spend quality time with them, offering companionship and a listening ear. They also help staff with tasks such as making beds, serving patients meals, and offering drinks.

Reception Volunteer Assist with enquiries at Priscilla Bacon Lodge

A Reception Volunteer will welcome patients and visitors as they arrive and direct them to the appropriate department. They will also answer the telephone and help with admin tasks. We have vacancies for weekend and evening Reception Volunteers.

Chaplaincy Volunteer A much valued and highly rewarding role

Norwich Community Health and Care, (NCHC), and Priscilla Bacon Lodge wish to recruit additional volunteers to the Chaplaincy Team. Opportunities are available to serve as a Chaplaincy Volunteer within many community hospital settings across Norfolk, including central Norwich and Priscilla Bacon Lodge.

Commitment to this role requires regular availability to work in a patient-facing role within a community Hospital. We welcome applications from individuals of all faiths and backgrounds who are in good standing with their local faith community, and have an interest in, or experience of, pastoral and spiritual care. Full training and pastoral supervision will be offered.

Any questions, or ready to apply?

For any of the above roles with the Priscilla Bacon Hospice Charity:

Please contact Helena Scott, Volunteer Coordinator, for more information, or an application form:
01603 331171

For roles at Priscilla Bacon Lodge with the Norfolk Community Health and Care Trust, (Ward Volunteer, Reception Volunteer, Chaplaincy Volunteer, Education Support Volunteer or Volunteer Patient Driver):

Please contact Catherine Wilson, Volunteer Coordinator, for more information, or an application form:
01603 776644


Some of our volunteers have kindly shared with us what it’s like to volunteer with the Priscilla Bacon Hospice Charity, and their reasons for doing so:

Rachel Adriano Reception and Café Volunteer

I was first introduced to Priscilla Bacon Lodge in 2010, when my husband Andy was diagnosed with terminal cancer. He attended weekly sessions at the Day Unit, and spent his final days an an inpatient, dying at the Lodge in March 2014.

After receiving bereavement counselling, I started volunteering in 2015 and helped in a variety of roles, including on reception and in the Day Unit. I also fundraise for the Charity and have placed over 200 collection tins in establishments around the county. I continue to volunteer on reception and in the Café.

Volunteering has been the happiest, most rewarding thing I have ever done. Priscilla Bacon Lodge is a very special place, where we all help in our own way to improve the lives of the patients and their loved ones. I urge anyone with a few spare hours to get in touch.

Alan Kent Garden Volunteer

Enjoy gardening? Got a few spare hours per week? Want to give something back to the community? I answered yes, yes and yes – and that’s how I became a garden volunteer at Priscilla Bacon Lodge.

It all started when my wife met up with her volunteer friends for a coffee. She had volunteered at Priscilla Bacon Lodge pre-Covid and she decided to go back. One of the opportunities arising when the new building opened was in the wonderful gardens that were being developed on the 8-acre site. As we are both keen amateur gardeners, it was a chance for us to be involved and to work on something together now that we are semi-retired.

We started in August 2023, a few weeks before anyone moved into the new Lodge. The first phase of planting had been completed and our immediate challenge was to remove the flourishing collection of weeds, edge the lawned areas and generally make sure that the gardens were ready for patients, visitors and staff who arrived in September. Our team of two was soon expanded with more volunteers plus, of course, Head Gardener Jack, and we have since helped with the second phase of general planting, planted hundreds of bulbs, pruned and tidied ready for the winter months. There is much to look forward to in the future, as more of the outside area is developed.

We both enjoy giving something back, (I have worked in and around the NHS for over 35 years), and it is always heartening when patients and visitors comment on enjoying looking at and spending time in the gardens. Volunteering is such a rewarding experience – so much that my wife Adele also has a stint on reception once a week!

Debbie Pearson Café Volunteer

My dear father sadly passed away due to lung cancer in 2009. His final days were spent in Priscilla Bacon Lodge. The care my dad received was second to none, and helped him pass away in a dignified and peaceful way. I was lucky enough to be able to retire at the age of 52, and have dedicated 2 days a week to Priscilla Bacon Lodge in thanks for the special care they gave to my dad.